FAQ

If you need support, please email us: support@glopals.com

What are the Glo Pals?

Glo Pals are liquid-activated light-up sensory toys. These toys each come with their own personality and color. There are four of each character in a pack. Pippa glows green, Alex glows yellow, Lumi glows purple, Sammy glows red, and Blair glows blue.

Are the Glo Pals safe for my child?

Yes! The technology behind the Glo Pals has been extensively tested and sold all over the world. These products have been independently tested by laboratories in the United States to meet all applicable standards for children ages 3 and up. Because of the size of the Glo Pals, the product is intended for children 3 and up.

How do they come packaged?

There are four light-up bath toys (pals) in each pack. The color of the pack denotes what color the pal will light-up when placed in the tub. For example, the purple pack will come with four pals inside that light-up purple. Check out globals.com/shop to see more images.

How long do they last?

Each individual Glo Pal lasts a minimum of eight lighted hours. What this means is that the product automatically turns on when placed in the bath, and automatically turns off when the bath is drained. Only the time that the product is lighted will count against the battery life. On average, a Glo Pal should last for a few weeks. We do encourage you to read the “storage” question below to further increase longevity.

Are the batteries replaceable?

They are not. To meet applicable USA safety standards, the batteries are sealed to minimize the risk of a choking hazard. To us, safety is by far the most important - and we want to make sure your child is safe with our product. Even though the batteries are not replaceable, the pals are recyclable. A Glo Pal lasts for 4-6 weeks on average. We have also made sure to price them accordingly. Each pal is $2.50 ($10.00 for a pack of four) - Not bad for the coolest toy on the block!

How do we store the Glo Pals when not in use?

It is very important that the Glo Pals are removed from liquid and dried when not in use. Typically, removing the pals from liquid, giving them a quick shake, and setting them out to dry will help increase the lifespan of the pals.